Tres Belle Boutique return policy is 10 days from the day you received your order. Item must still have tags attached and be free of odors or any sign of use. If your package was damaged in transit, you must notify us within 5 business days and we will try to exchange the item if its still in stock or give you a full refund. Merchandise must be in original packaging. We are not responsible for return shipping. Please mail your return to 233 Broad Street Lake Geneva, WI 53147.